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Privacy Policy

This policy (together with any other documents we refer to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

WHO WE ARE
We (or “us”) means Rorys Wooden Designs.
By contacting us, using our services, or visiting our website, which is owned and controlled by us (“our site”), you are accepting and consenting to the practices described in this policy unless you inform us otherwise.

INFORMATION WE COLLECT ABOUT YOU
We may collect and process the following data about you:


Information you give us
You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail, or otherwise. This includes information you provide if you register to use our site, subscribe to our services, participate in discussion boards or social media functions on our site, enter a competition, promotion, or survey, or when you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number, and financial information.

Information we collect about you
When you visit our site, we may automatically collect the following information:
- Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources
We may receive information about you from third parties such as professional organisations or your employer. When that data is collected from you, those third parties should inform you that it may be shared internally and combined with data collected from multiple sources.

We also work with third parties (including business partners, suppliers, sub-contractors, advertising networks, analytics providers, search information providers) and may receive information about you from them.

USES MADE OF THE INFORMATION
Information you give to us
We will use this information to:
- Notify you about changes to our services.
- Ensure that content from our site is presented in the most effective manner for you and your device.
Where you have indicated that you are happy for us to do so, we may also use this information to provide you with:
- Information about other services we offer that are similar to those that you have already enquired about or received from us.
- Or permit selected third parties to provide you with information about goods or services we feel may interest you.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those of a previous sale or negotiation. If you are a new customer, we (or permitted third parties) will contact you by electronic means only if you have consented. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please leave the relevant box blank on the form where we collect your data.

Information we collect about you
We may use this information to:
- Administer our services, and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
- Improve our site to ensure content is presented effectively for you and your device.
- Allow you to participate in interactive features of our services, if you choose.
- Keep our services, site, and premises as safe and secure as reasonably possible.
- Measure or understand the effectiveness of our services.

Information we receive from other sources
We may combine this information with information you give to us and information we collect about you. We may use this combined information for the purposes set out above.

DISCLOSURE OF YOUR INFORMATION
You agree that we can share your personal information with:
- Our suppliers and sub-contractors for the performance of any contract we enter into with them to allow us to provide services to you, provided they are under a duty to handle your personal data in accordance with data protection laws.
- Analytics and search engine providers that assist us in improving and optimising our site.

WHERE WE STORE YOUR DATA
The data we collect from you will not be transferred outside the UK. We will take all reasonable steps to ensure your data is treated securely and in accordance with this privacy policy.
All information you provide is stored on secure servers or servers operated by a trusted third party. Where you have a password to access certain parts of our site, you are responsible for keeping it confidential. Do not share your password with anyone.
Transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to our site; transmission is at your own risk. Once received, your information will be protected with strict procedures and security features to prevent unauthorised access.

YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will request your permission before collecting data for such purposes or disclosing your information to any third party for marketing.
If you have previously consented to sharing your information, you may revoke this permission at any time by contacting us at [Insert Email Here] or [Insert Phone Number Here].
Our site may contain links to partner networks, advertisers, and affiliates. If you follow these links, please note that their websites have their own privacy policies, and we do not accept responsibility for them. Check those policies before submitting personal data.

DATA RETENTION
We will not store your data longer than necessary. If you use our services, your information will be held for as long as you continue using them.
If you cease using our services, your personal data will be anonymised for statistical purposes and archived within 12 months of ceasing use.

ACCESS TO INFORMATION
You have the right to access information we hold about you. Requests for access can be made in accordance with the Data Protection Act 1998 (or equivalent legislation). Requests may be subject to a fee of up to £10 to cover costs of providing the information.

CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently for updates.

CONTACT
Questions, comments, or requests regarding this privacy policy should be addressed to: rory@roryswoodendesigns.co.uk

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